‘Integrated care’ is primarily coined as a term to improve patient experience and achieve better effectiveness in a comprehensive health network. The idea is to nullify the fragmentation in services provided to patients, and facilitate better organised and more uninterrupted care, particularly for advancing age population having a high prevalence of chronic diseases.2
Conceptual Framework for the Delivery of Care for Persons with Multiple Chronic Conditions13
Integrated people-centred health arrangements place people and communities, not diseases, at the core of health systems. Evidence proves that healthcare systems focused around the requirements of the population, people and communities, are more effectual, less costly, and are superior organised to respond to health crises.5 Providing integrated care – care that is not limited to confines of primary, community, hospital and social care – should be a goal of health systems worldwide.2